R.I.S.K. Company gets unique for our region product authorization for Avaya Customer Interaction Express from Avaya. This is a fully functional Call Center product oriented to mid-size business.

Thereby company proved its leadership positions among Avaya partners in Eastern Europe market. And today R.I.S.K. Company is the only company in Transcaucasia region with such high level of competence. 

For 5 years R.I.S.K. Company is a Business Partner of Avaya, worldwide leader in IP Telephony and Contact Centers. During this short period of time R.I.S.K. performed all necessary preparations for successful pass of 13 product authorizations from Avaya. Among them authorizations on Application Enablement Service, Call Center Core, Call Center CTI Applications, Customer Interaction Express, Interaction Center and Operational Analyst, Interactive Voice Response, IP Office Compact Contact Center, IP Office Core, IP Office Professional Edition, IP Office Standard Edition, SIP (Session Initiation Protocol), Unified Communication Center, Simplex IP Telephony. 

On last year R.I.S.K. Company received Silver Certification status for ECG solutions, on this year the same status was received for SMB. High level Avaya certified specialists on Traditional and IP Telephony and also on Contact Centers and Unified Messaging Systems are working in company. 

Such unique competences received by R.I.S.K. in Azerbaijan can guarantee high level of services provided by company to customers and also secure their investments. Our customers receive world class service and guarantee that their investments will give expected outcome.