On-warranty operations

Post-warranty hardware maintenance that can support your entire IT environment. Choose from a variety of flexible post-warranty hardware support options and service levels designed to address your multivendor environment, including servers, point-of-sale products, desktops, networks, storage devices and peripherals. We offer a wide variety of maintenance programs designed to meet your specific business needs, including remote support, predictive and preventive support, depot repair and onsite support.

Hardware Maintenance

All equipment purchased from R.I.S.K. is covered by warranty and maintenance provided by Service Center. All hardware covered by worldwide warranty is welcomed at our Service Center. Even if you bought IT equipment somewhere else our highly qualified and certified engineers will be at your service to support you. This includes servers, Unix machines, computers, monitors, peripheral and networking equipment.

Categories of hardware equipment that we maintain:  Desktop Computers, Workstations, Servers, Notebooks; Monitors; Printers, Scanners and other peripherals; Hubs, Switches, Routers and other network equipments; Uninterrupted Power Supplies; Copy Machines; Faxes; Private Branch Exchanges;

Software Maintenance

In addition to hardware maintenance, R.I.S.K. engineers are qualified to work with the most popular software packages, including products from Microsoft, Oracle, Novell, Lotus, Netscape, Corel, AutoDesk, ESRI, ERDAS and others designers. Our engineers are ready to solve any problem that our customers may experience with software. The experience of our Software Engineers helps them to install or solve any problems with installation of a wide range of industry or in house developed software. Categories of software services that we maintain are: installation, configuring, and diagnosis of Operating Systems, Home and Business Applications, Database Servers, Internet Applications, Specialized Applications.